Frequently Asked Questions

Returns

  • Can I return a product?
    • Yes! As long as the product is in it's original condition, then you can easily return it here

Shipping

  • How long will it take for my order to be shipped out?
    • Orders will be shipped within 1-2 business days after your order has been placed!
  • When will my order arrive?
    • We expect shipping times to be 2-5 business days, for more exact information please search for an email from support@rallyszn.com that contains your shipping number.
  • Where do you ship?
    • Currently we are only offering shipping inside of the United States. Please subscribe to our email for future updates on expanding to worldwide shipping!
  • What shipping methods do you offer?
    • For our free shipping we use USPS First-Class (2-5 business days). 

      Return Policy

      If you are not satisfied with your purchase, you can request a return or exchange within thirty (30) days of purchase if the flag is in the original condition and packaging.

      To get started with the return/refund process, please email us at support@rallyszn.com

      Once the return is received to our warehouse we will inspect the flags and process the exchange/refund. We are committed to processing refunds quickly, so you will likely receive notice of your refund/exchange within three (3) business days of your return arriving at our warehouse. Please keep your return shipping confirmation and tracking number in the event the package is lost.

      Returns will be refunded in the original method of payment. While refunds leave our account immediately, they can take 1-2 weeks to be reflected in your account.